1.       The promoter is XXXXXXX, Registration Number: XXXXXXXXX, A company duly incorporated in XXXXXX and having its registered address at: XXXXXXXXX (“Promoter”)

2.     The Promotion is administered by TLC Marketing Worldwide (Singapore) Pte Ltd, a company duly organized and existing under the laws of Singapore (UEN: 201923399W), with its principal office at 16 RAFFLES QUAY, #33-03, HONG LEONG BUILDING, SINGAPORE 048581 (“Administrator”). All correspondence regarding this Promotion should be directed to this address or through the Promotional Helpline set out in Section 30 hereof.

3.     The Promotion is powered by TLC Worldwide via a dedicated platform operated by the Administrator at https://www. bizfriendrewards.com.

4.     Instructions on how to enter, how claim the reward, how to redeem the reward and the mechanics of rewards redemption form part of these terms and conditions.  

5.     Participation in this Promotion is deemed acceptance of these terms and conditions.  

CONDITIONS OF ENTRY

This Promo is open to Converge ICT PH Subscribers who will meet the following requirements (“Eligible Entrant”) within the Promo Period:

6.     A Philippine resident throughout the duration of the Promo Period

7.     Has an active Converge ICT PH Plan / Account

8.     Aged 18 years old and above

9.     Able to complete any or a combination of the transactions outline below in Section X within the Promo Period (“Qualifying Transactions”):

KEY DATES

10.  Promotion Period opens 12.01am (local time) on July 20, 2026 and ends at 11.59pm (local time) on August XX, 2026. Promotion Period is defined as the period when the Eligible Entrant subscriber can make a Qualifying Transaction and be given access to claim a Reward (“Promotion Period”).

11.     The Claim Period opens 12.01am (local time) on July 20, 2026 and ends at 11.59pm (local time) on July 31, 2027. Claim Period is defined as the period when the qualified subscriber who receives a Unique Claim Code (“Unique Claim Code”) through electronic Direct Mail, can register via the campaign microsite and claim the reward (“Claim Period”).

12.   The Redemption Period opens 12.01am (local time) on July 20, 2026 and ends at 11.59pm (local time) on July 31, 2027. Redemption Period is defined as the period when the qualified subscriber who has registered their Unique Claim Code via the campaign microsite and claimed the reward, can redeem their reward from the TLC Partner (“Redemption Period”).

HOW TO ENTER PROMOTION

13.   Eligible Entrants who renew their contract by subscribing to the following Converge SME Plans (“Qualifying Plans”) at the time of Promotion Period, are eligible to enter this promotion (“Qualified Entrant”). Qualifying Plans are as follows:

14.   Upon successful sign-up to any of the Qualifying Plans and proper validation by the Promoter, the Qualified Entrant will receive a message via electronic direct mail (EDM) inviting them to claim their reward and instructions on how to do so. The message will contain a Unique Claim Code (“Unique Claim Code"), and the URL to the promotional microsite, https://www.convergebizfriendrewards.com. (“Qualifying Message”).

15.   Entries must be received during the Redemption Period and will be deemed to be received only when received by the Promoter. The Promoter is not liable for any problems with communication networks, including but not limited to email blockage or incoming call rejections. If an Entrant enters using automatically generated entries or multiple phone numbers/ addresses/aliases, the said Entrant may be disqualified.

HOW TO CLAIM THE REWARD

16.   During the Claim Period, Qualified Entrants who receive the Qualifying Message must visit the promotional microsite (https://www.convergebizfriendrewards.com) and fill in the Participation Form with the necessary details:

                                    i.          First and Last Name

                                  ii.          Email Address

                                 iii.          Unique Claim Code (Received from the Qualifying Message)

                                 iv.          Consent to Privacy Policy

                                  v.          Agree to T&Cs

17.   If a Qualified Entrant’s registration is successful, the Qualified Entrant will be directed to the Offer Listing page and simultaneously receive a Participation Confirmation Email containing a Unique Claim Link and details on how to complete claiming the reward (“Participation Confirmation Message”).

18.   Qualified Entrants will be invited to review the Reward details and click the “Claim Button” to complete the process. Upon successful completion, Qualified Entrants will receive an email containing the Reward Code and details on how to redeem the reward of the partner (“Claim Confirmation Message”).

19.   Qualified Entrants may claim up to three (3) rewards per month for the duration of the promotion.

OTHER GENERAL TERMS & CONDITIONS

20. The Promoter reserves the right to change conditions without prior notice.

21.   Rewards are subject to availability and are not transferable, exchangeable or redeemable for cash. If a Reward is unavailable, for whatever reason, the Promoter or Administrator reserves the right to substitute the Reward for one of equal or greater value and/or specification, subject to any written approval from the relevant regulatory authorities.

22. Without limiting any other terms of these Terms and Conditions, the Reward must be utilized as and when specified or will be forfeited with no replacement.

23. In the event the Promotion is unable to proceed as set out in these Terms and Conditions, the Promoter or the Administrator reserves the right to vary these Terms and Conditions, subject to any written approval from the relevant regulatory authorities.

24. The Promoter is not responsible for any tax implications arising from an Entrant winning or redeeming a Reward. Entrants should seek independent financial advice.

25. The Promoter is not liable for Rewards claims or correspondence that are misplaced, misdirected, delayed, lost, incomplete, illegible or incorrectly submitted.

26. Entrants must not:

                                    i.          tamper with the entry or participation process.

                                  ii.          engage in any conduct that may jeopardize the fair and proper conduct of the Promotion;

                                 iii.          act in a disruptive, annoying, threatening, abusive or harassing manner.

                                 iv.          do anything that may diminish the good name or reputation of the Promoter or any of its related entities or of the agencies or companies associated with this Promotion.

                                  v.          breach any law; or

                                 vi.          behave in a way that is otherwise inappropriate.

                               vii.          the use and/or taking of a Reward.

27.  If this Promotion is interfered with in any way or is not capable of being conducted as reasonably anticipated due to any reason, including by outside act, agent or event that is beyond the reasonable control of the Promoter or the Administrator, including but not limited to technical difficulties, epidemic, pandemic, government directive, public health orders and the like, unauthorised intervention or fraud, the Promoter or the Administrator reserves the right, in their sole discretion, to the fullest extent permitted by law and subject to any direction by a relevant regulatory authority:

                                    i.          to disqualify any Entrant; or

                                  ii.          to modify, suspend, terminate, or cancel the Promotion, as appropriate.

28. Participation in the Promotion is conditional on an Entrant providing the Administrator with Personal Information (PI) necessary to conduct this Promotion. the Administrator will use and handle PI as set out in the Privacy Policy, which can be viewed at https://www.tlc-worldwide.com/privacy-policy/. If any dispute arises between an Entrant and the Promoter or the Administrator concerning the conduct of this promotion or claiming a Prize and/or Reward, the Promoter and the Administrator will take reasonable steps to consider the Entrant's point of view, taking into account any facts or evidence they put forward, and to respond to it fairly within a reasonable time. In all other respects, the Promoter and the Administrator decisions in respect of the Promotion are final and no correspondence will be entered into.

29. No compensation will be payable to any person if a winner is unable to participate in the time and manner set out in these Terms and Conditions for whatever reason.

30. HELPLINE: For enquiries about the Promotion, consumers may email the Promotional Helpline at support@bizfriendrewards.com between the hours of 9:30am to 5:30pm during the Promotional Period, Monday to Friday, excluding Philippine Public Holidays.

31.   For billing or general enquiries about Converge ICT, customers may contact technical issues, and service disruptions, consumers may email customercare@convergeict.com, or call the following hotlines, +63 2 8667 0850, +63 45 598 3000 +63 919 057 2428. For technical issues and service disruptions, use servicedesk@convergeict.com.

32. This Promotion is in no way sponsored, endorsed, or administered by, or associated with any social media platform, including Facebook, Instagram, and Tiktok. Entrants provide information to the Promoter and not to any social media platform. Entrants completely release any relevant social media platforms from any and all liability.

SCHEDULE 1 – ADDITIONAL TERMS AND CONDITIONS FOR REWARDS

1.       20% Discounts on Hotel Stays via Travel Credits

                                    i.          How to Use:

a.     Visit https://en-ph.travelcredits.com and enter Username and PIN provided

b.     Once logged in, enter the details of your hotel stay: destination, check-in date, check-out date, number rooms, number of guests, age, and click SEARCH

c.     The platform will show you the available hotels and the applicable rates with the amount of discount deducted. Click SELECT to choose your preferred hotel.

d.     Choose your room type by clicking KEEP or SELECT.

e.     Fill-in the Guest Details and Payment Details, …agree to the Terms and Conditions, TLC opt-in, and click BOOK NOW.

f.       After confirming your payment, you will receive a booking confirmation via email.

                                  ii.          This voucher is personal and non-transferable and can only be used by the person who is the holder of the voucher, who must be over 18 years of age.

                                 iii.          The voucher is non-cumulative - only one voucher can be used per transaction/ booking.

                                 iv.          Voucher code cannot be exchanged for cash and is non-transferable.

                                  v.          Standard VAT, service & credit card fees may apply when voucher is redeemed.

                                 vi.          In the event of cancellation or amendment request, the request must be sent in writing, by email to customerservice_ph@travelcredits.com between 09.00 – 16.00 weekdays only, requests much be received no later than an hour before close of business. Request of cancellation or amendment cannot be guaranteed, some Supplier/Principals do not allow changes and therefore full cancellation charges will apply.

                               vii.          Full Terms & Conditions apply: https://en-ph.travelcredits.com/terms-and-conditions/